AI customer service

Top 5 Benefits of Contact Center Solutions for any Business

What is a contact center today? Would a contact center solution work for your business? Top 5 Benefits of Contact Center Solutions for any Business Integration with CRM software – Track your successes and failures and analyze the data to determine the … Continued

Shop Polycom phones with Optimum Bandwidth (new, used, refurb)

Before you deploy UC, don’t overlook this expense

UC Headsets Can Cost a Pretty Penny If you’re looking to save gobs of money on your UC deployment, you can’t necessarily rely on headsets as an IP phone alternative. Headsets are playing an increasingly important role in the UC … Continued

hosted PBX VoIP

World’s Largest Underserved Hosted PBX Market: 1-9 users

There is a mountain of opportunity available for the company willing to help the small business owner.  Optimum Bandwidth is committed to helping small businesses scale. Contact, for vendor neutral recommendations and pricing on hosted PBX providers and all … Continued