AI customer service

Top 5 Benefits of Contact Center Solutions for any Business


What is a contact center today? Would a contact center solution work for your business? Top 5 Benefits of Contact Center Solutions for any Business Integration with CRM software – Track your successes and failures and analyze the data to determine the … Continued

Shop Polycom phones with Optimum Bandwidth (new, used, refurb)

Before you deploy UC, don’t overlook this expense


UC Headsets Can Cost a Pretty Penny If you’re looking to save gobs of money on your UC deployment, you can’t necessarily rely on headsets as an IP phone alternative. Headsets are playing an increasingly important role in the UC … Continued

3500

Cisco Systems: dotcom crash survivor seeks further reinvention


Cisco Systems: dotcom crash survivor seeks further reinvention Tech firm, which may cut 14,000 jobs, was the world’s most valuable company but is now dwarfed by younger competitors Source: https://www.theguardian.com/technology/2016/aug/17/cisco-systems-dotcom-crash-survivor-seeks-further-reinvention Cisco was founded in 1984 and soon became a Silicon Valley … Continued

hosted PBX VoIP

Planning Your Migration to Unified Messaging


At Optimum Bandwidth we like to share information that benefits our customers and site viewers.  We encourage our team to share when they find good reads. Resulting from constant research we cross some excellent info like the post below on Unified Messaging. Visit … Continued