infrastructure as a service

Business Case for Cloud Migration


The great migration has begun; the speed of cloud deployments is only picking up. The public cloud services market will end 2018 21% higher than last year. A decade after the internet stabilized, early adopters have grown comfortable while CIOs in the … Continued

cyber security month

Is Your Cybersecurity Posture Proactive or Reactive?


Two executives walk into their respective boardrooms early Monday morning. Each is greeted with news of a security incident (aka breach) that was discovered over the weekend.   The scenarios below outline the security posture of two organizations facing the … Continued

improve customer experience with inbound contact center

Improve customer experience with a contact center solution


One of the best opportunities for your business to improve customer experience and drive revenue is through contact center AI, analytics and more. Contact Center offers a chance to build relationships with your clients. A Contact Center is the primary … Continued

AI customer service

Top 5 Benefits of Contact Center Solutions for any Business


What is a contact center today? Would a contact center solution work for your business? Top 5 Benefits of Contact Center Solutions for any Business Integration with CRM software – Track your successes and failures and analyze the data to determine the … Continued

AI IoT Optimum Bandwidth

3 technology trends reshaping workplaces in 2018


With connected devices penetrating nearly every aspect of our personal lives, it’s just a matter of time before these technologies make their way into the workplace and revolutionize how business is done. American City Business Journals discusses the impact that … Continued

enterprise cyber security

Endpoint Security


Total Endpoint Security As companies grow increasingly dependent on the Internet as a means to conduct business, security threats loom ever larger. Penetration from the outside, denial of service attacks and theft xof transaction information are all top concerns for … Continued

3500

Cisco Systems: dotcom crash survivor seeks further reinvention


Cisco Systems: dotcom crash survivor seeks further reinvention Tech firm, which may cut 14,000 jobs, was the world’s most valuable company but is now dwarfed by younger competitors Source: https://www.theguardian.com/technology/2016/aug/17/cisco-systems-dotcom-crash-survivor-seeks-further-reinvention Cisco was founded in 1984 and soon became a Silicon Valley … Continued

cloud

Moving To The Cloud Can Save You Millions


Ask yourself a question: How has technology changed your role? Your industry? Technology is changing the way people work. The ball and chain that once restricted employees to an office and a desk is gone. Whether you are a founding … Continued