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3 technology trends reshaping workplaces in 2018


With connected devices penetrating nearly every aspect of our personal lives, it’s just a matter of time before these technologies make their way into the workplace and revolutionize how business is done. American City Business Journals discusses the impact that … Continued

future of customer service is AI and human

AI is the brains behind more caring customer service


High touch – Hi-tech In the early days of conversational commerce, the concept was primarily linked to virtual assistants. However, it really only gained traction as messaging platforms have spread like wildfire. Here’s the proof: Back in 2015, the shift from … Continued

enterprise cyber security

Endpoint Security


Total Endpoint Security As companies grow increasingly dependent on the Internet as a means to conduct business, security threats loom ever larger. Penetration from the outside, denial of service attacks and theft xof transaction information are all top concerns for … Continued

hosted PBX VoIP

World’s Largest Underserved Hosted PBX Market: 1-9 users


There is a mountain of opportunity available for the company willing to help the small business owner.  Optimum Bandwidth is committed to helping small businesses scale. Contact sales@optimumbandwidth.com, for vendor neutral recommendations and pricing on hosted PBX providers and all … Continued

Full duplex docsis

Game Changer: Full Duplex DOCSIS® 3.1 Technology


Full Duplex DOCSIS 3.1 Technology Offers Symmetrical Gigabit Speeds. Big news from US cable technology group CableLabs, when they announced a new cable broadband technology designed to enable existing Hybrid Fiber-Coaxial (HFC) networks to deliver symmetrical broadband speeds up to … Continued

3500

Cisco Systems: dotcom crash survivor seeks further reinvention


Cisco Systems: dotcom crash survivor seeks further reinvention Tech firm, which may cut 14,000 jobs, was the world’s most valuable company but is now dwarfed by younger competitors Source: https://www.theguardian.com/technology/2016/aug/17/cisco-systems-dotcom-crash-survivor-seeks-further-reinvention Cisco was founded in 1984 and soon became a Silicon Valley … Continued

cloud

Moving To The Cloud Can Save You Millions


Ask yourself a question: How has technology changed your role? Your industry? Technology is changing the way people work. The ball and chain that once restricted employees to an office and a desk is gone. Whether you are a founding … Continued