What is a managed infrastructure?
A managed infrastructure is when the various core components of your network such as the firewalls, switches, wireless, and potentially the internet connection, is managed by a company other than yours.
Why would I want a “managed infrastructure”?
In a typical corporate environment, all of the components of your infrastructure are probably managed by an “IT guy”. He or she could be called “IT support”, the “IT Manager”, or even the “IT Director”. Regardless of the position, one of the responsibilities is probably to manage your infrastructure. The downside to this is that one person probably wears many hats and is what is called a “jack of all trades”, meaning that this person is often a generalist and is not typically an expert in any one area.
What do I get with a “managed infrastructure”?
The benefits are many when you get an expertly trained organization supporting your infrastructure. Typical benefits can, and often do, include the following:
- 24/7 Monitoring of your network and network security
- 24/7 support of your network
- Capacity planning to ensure that your network is sufficient for your business
- Software and firmware upgrades to ensure you are always using the latest features
- Expertly trained professionals that know the products and technologies thoroughly
- Multiple people managing your environment vs. just one (think “vacations”…)
- Incredible savings over hiring and individual (details to follow)
- Best of all – Business Reviews to prove that the provider is actually doing the job
So what does this all cost me?
Typically these contracts are priced by device. Most companies have set rate schedules to quickly apply quoting and get a proposal back. In my experience, a network with 5 firewalls, 10 switches, and 50 wireless access points would cost somewhere around $18,000 each year to manage.
Think about the difference there… $40,000 (at least) per year to hire a person. Then you have to deal with “vacation time” and what they do at night after the person has worked an 8 hour day and all of the business costs like insurance, payroll taxes, and 401k matching. Pretty soon, that employee costs more than $50,000 per year.
Or…. you could pay $18,000 and have 24/7 support, experts managing your network, and have the burden on them to prove that they’re actually doing their job.
Click to view the original post from Jim Knotts